Privacy Policy

Protecting your privacy and personal data is a major trust issue for FODYEM. This privacy policy details our practices regarding the collection, processing, security, and storage of data transmitted on our website and through the NOLIMIT professional tools ecosystem.

1. Data Collected

We may collect the following information depending on your type of interaction:

• Contact & Profile Data: Name, professional email address, company name, phone number.
• Messaging Data (Nolimit-Connect / Nolimit-IA): Mobile phone numbers associated with WhatsApp, application metadata, and text interaction logs exchanged with our intelligent virtual assistants.
• Financial Data (Nolimit-Pay): Transaction identifiers, billing history, and metadata associated with automated collections (full banking or mobile wallet details are processed directly by our secure partner payment gateways).

2. Purposes of Processing

Your information is processed only for specific and transparent objectives:

• Execution and logistical management of your events, corporate trips, and team buildings.
• Technical operation and intelligent automation of customer support through the NOLIMIT application ecosystem.
• Automated and secure generation of your invoices and receipts via Nolimit-Pay.
• Continuous improvement of the behavioral relevance of our conversational algorithms via Nolimit-IA.

3. Security and Data Sharing

FODYEM applies high-level organizational, software, and technical measures to prevent any alteration, loss, or unauthorized access to your data. No resale or rental of your personal data is practiced. Data sharing is strictly limited to our essential technical infrastructure partners (e.g., encrypted payment gateways, database hosts, Meta Platforms API infrastructures for the WhatsApp channel).

4. Retention Period

Personal data related to customer relationship management or automated messaging processes are retained for the duration strictly necessary for the fulfillment of commercial services, plus the legal limitation periods applicable (notably in tax matters for accounting data generated by Nolimit-Pay).

5. Your Rights and Legal Compliance (CDP & GDPR)

In accordance with the directives of the CDP (Commission for the Protection of Personal Data of Senegal) and international standards, you have a permanent right of access, rectification, portability, limitation, opposition, and total deletion of your personal data.

To exercise any of these rights, you can directly contact our technical teams at the official email address available on our contact page, or by postal mail to our head office address located at 182 Mbao Villeneuve, Petit Mbao, Pikine, Dakar, Senegal.